Terms of service

Terms of Service

Welcome to Velvet Vault.

By accessing our website or placing an order, you agree to these Terms of Service.

Products

Velvet Vault offers carefully selected merchandise sourced from trusted suppliers and partners. Product availability may vary, and we reserve the right to discontinue products at any time.

We make every effort to ensure product descriptions, specifications, pricing, and images are accurate. However, occasional errors may occur, and we reserve the right to correct them without prior notice.

Pricing

All prices are listed in U.S. dollars.

We reserve the right to modify pricing, promotions, and inventory availability at any time.

Orders

Velvet Vault reserves the right to refuse or cancel any order for reasons including suspected fraud, pricing inaccuracies, inventory shortages, or payment issues.

Shipping

Shipping estimates are provided as guidelines and are not guaranteed. Delivery delays caused by carriers, weather, or circumstances beyond our control are not our responsibility.

Returns

Returns are governed by our Return & Refund Policy.

Intellectual Property

All content on this website—including logos, branding, graphics, photography, product descriptions, and designs—is the property of Velvet Vault or its licensors and may not be copied or reproduced without written permission.

Limitation of Liability

To the fullest extent permitted by law, Velvet Vault shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

These Terms shall be governed by the laws of the state in which Veloura Holdings LLC is organized and operates.